What makes a successful Audi Brand Specialist? And why it matters to you, our customer.
I am always asked “What’s the secret to success in this business? What makes a successful Audi Brand Specialist?”
The answer to these questions is quite simple:
- Hard work
- A superior knowledge of the Audi product
- Commitment to customer satisfaction
We understand that today’s Audi buyer is receptive to these qualities and they respect the professional that works hard, respects their time, and most of all EARNS their business. But these are more than simple attributes, they are the foundation of what will make your experience with Prestige Imports something worth talking about.
Hard work – The Successful Audi Brand Specialist is constantly in motion. There is always something we can be doing to improve the experience for our customers. By improving our processes, abilities and our craft, we provide the higher level of service that our customers deserve.
Superior Knowledge of the Audi Product – As an Audi Brand Specialist you are held to the highest standard of certification in the automotive industry. There is a tremendous amount of pride that is associated with being certified through Audi. There is an ongoing commitment, every model year, to maintain top knowledge of the Audi brand. It truly is a labor of love for an Audi Brand Specialist.
Commitment to Customer Satisfaction – There is no better feeling than when a customer says “This is far-and-away the best buying experience I have ever had… for anything”! Purchasing a vehicle should be an exciting time for our customers. They are taking delivery of one of the most beautiful cars on the road. The best Audi Brand Specialists share in that excitement and are very grateful that the customer chose Prestige Imports to provide them a unique experience.
The Audi product will always provide us with a leg up on the competition, but it is the Audi Brand Specialist that creates an environment that is customer oriented and ensures the longevity of the brand and business. By following this simple recipe, our customers become our best advertising tools when they express, with 100% confidence, that their best car buying experience was from Prestige Imports. Every customer that comes through our doors deserves to experience our approach to being a successful Audi Brand Specialist.
Did you find this article helpful? Did we miss anything? If you have questions, or ideas for future articles, hit us up in the comments. We are here to help!
This article was written by Scott West, Audi Sales Manager at Prestige Imports. Scott was the national winner of the Audi Walk-Around Challenge on a number of occasions during his time as a very successful Audi brand Specialist.