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See What Our Customers Are Saying …
The service team was exceptional. However, as I was waiting for my car to be finished, I went to the sales floor to inquire if in fact there was a SQ8 that I could look at. The woman in the welcome area (round desk) was very kind and looked right away for someone that was available to help me. The female sales associate said I could just go out on the lot to look at it. I explained that my husband and I were interested in the Q8 but after test driving at your location previously, it did not have the power. But now that the SQ8 was in, was interested. Even though I was masked, no one came out check on me to see if I had any questions. When I came back in, no one acknowledged or asked if I had any questions. You can't say that the sales team was extremely busy, as there was only a family of three that came in to test drive/look at a vehicle in the 3 hours that I was waiting. I don't know if it was because I was dressed casually that no one in your sales area seemed to care, (outside of the kind woman at the reception desk) but either way, when we purchase the SQ8, I will work with the McDonald Dealership. The lax in the sales team is part of the reason when we test drove a vehicle less than a year ago, we were not impressed and for my husband's car ended up doing a custom order/build as a different dealership was spot on with time, care and follow up after we test drove.
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmm nnnnnnnnnn jjjjj iiii mmmmmmm hhhhh ffffff yyyyyyyyyyyyyyy rrrrrrrrr ddddd rrrr vvvvs dddd vvvv wwwwwww Ok now your survey is pissing me off.!!!!! If I don't write its becasue I don't want to.
The service department at Prestige always does a great job. They're always professional, helpful, thorough and great at follow up. I wish the service departments I have to work with at other dealerships were as customer-oriented as Prestige.
Both Scott’s, Chad & Roman made the whole experience exceptional. I work on Saturday and Chad drove all the way from almost golden to the very south end of Littleton to deliver my new 2020 Audi A6 to me. The whole process was smooth and easy. Thank You all for making this such a pleasurable experience.
The car buying experience with Rick Nobori exceeded my expectations. He was patient, showed me just what I asked for and a few other options. There was never any pressure, just information. Thank you, Rick, for making this an easy deal.
I had a great overall experience at Prestige Imports, and especially with Rick! He is a no non sense sales guy and knows his business very well! Highly recommend that you work with Rick if you get the chance!!
I had a great experience at Prestige. Rick was great to work with, he was extremely friendly and worked hard to make sure that I got the perfect car for me. He was very accommodating and made the whole process very easy. I highly recommend working with Rick on your next Audi purchase!
