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See What Our Customers Are Saying …
I came to have an oil and filter change, but the technician found several issues that needed attention, also. I then received a ride home while the necessary work was done. I received a ride back to the dealership when the work was finished. My 2008 Audi drove like a new car going back home.
Best Staff that I have dealt with amongst all the dealers that I used for over 30 years which include other Audi dealers as well as BMW ,Jeep , Buick, and other GM products.
I always feel special from the moment I drive up, someone greeting me at my car door, taking me to my service man. I appreciate having the video showing/telling me of what is happening with the service. AND having the service man walk me back to my car, opening the door for me. I would almost come in just to have the car washed. How do they get the glass so clean?!
Chris Guglielmucci and the technician assigned to my car kept me informed with a video analysis and text messages throughout the entire time my car was being serviced. When Chris called to say my car was ready to be picked up, I said, unfortunately, I had an unexpected emergency and I wouldn't be able to get to the dealership to pick up my car until the following week. Chris immediately said he would arrange to have my car delivered directly to my home, and we could settle the service invoice over the phone! What Incredible service - beyond anything ...
Scott and his staff we're great to work with Above expectations and great to work with. They we're fantastic in knowledge and expediting the purchase. Bill Sharp
Very helpful in determining and scheduling. Took into consideration my needs. Scheduled rapidly. Rescheduled as needed. Completed work on a timely basis. Communicated clearly and frequently with me.
Trace did a wonderful job coordinating service visit...all work completed on time and great communications. Easy to book appointment, courteous and efficient. Best dealer/service experience always.
Corey is the best customer service tech at Prestige. He calls me back quickly, sets up my appointments in a timely manner and is the nicest most courteous person. Thanks so much!
Prestige Audi has always been fantastic but for this latest service they have gone above and beyond. My car needed a repair that I believed that Audi as a manufacturer should pay for as it was safety related and Prestige brought up my case and advocated for me and were able to convince Audi to pay for the repair entirely. I am more than amazed by their level of service and would always recommend them to anyone who asks and specifically recommend Lucas Marler.
As always, the Audi service was top notch. The intake was easy and quick and the total time from intake to completion was less than 2 hours.
My actions speaks louder than my words this is the third car that I have purchase from Prestige Imports. Great customer service, every time I need it.
I purchased a Q5 from Chad and it was a terrific experience, much better than I expected from a dealership. Chad was patient, knowledgeable, and fair throughout, never pressuring me. I had never driven an Audi, so there was a lot to cover, but with his help, I was able to make my decision the same day I took my test drive. I had no concerns that I would need to do additional research or to verify anything Chad had told me. The car has been great, and exactly what I expected from my discussions with him. I will recommend ...
Great service and customer service. Kristen really did a great job. It was the first time I waited in the dealership, since covid. They had plenty of space for customers.
Fantastic service! From the service ride home the service itself and the dropping off of my car when I was complete I was nothing but completely satisfied and thrilled. Way to go prestige Audi!
Corey is always very friendly and helpful! He is great at following up with us after the work required has been identified. Very knowledgeable. Thanks
Just want to say that Diana the sales representative, Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues.
i was very happy with the service performed. Chris and the technician who performed the service were very helpful about the repairs needed for my Audi.
Prestige Imports was great, they got my Cayenne in quickly and out in a very short time while i waited. I have had my Porsches at both local dealers and Prestige is by far the best
Dear Prestige Imports: Max Herrera is the most knowledgeable and professional service consultant with whom I have ever had the pleasure to work with. His service is a key reason why I bring my business to Prestige Imports. I am thankful to find such excellence at Prestige Imports. Wishing Max and the broader team at Prestige Imports a wonderful holiday season. N.B.
Lucas always does a wonderful job. He makes me feel like I have a real relationship with Prestige. Thanks to him an Merry Christmas! Always a pleasant experience. And I also enjoy contributing to your Christmas present drive for the disadvantaged kids.
I've had my 2018 911 in for routine service twice now, and each experience has exceeded my expectations! Kudos to Max Herrara for his customer service excellence.
Got me right in and set me up with a loaner so I wouldn't have to wait around. Was really surprised (happily) with the text with diagnostic video that the tech sent a short time later! Another text/call when the car was ready and I returned to a car clean inside and out for my trip back home to the mountains. Exceptional service on all levels!
First rate service! Very accommodating to fit with my schedule and kept me informed along the way. I did not expect the video to outline the engine issue. That was impressive.
Got me in and out with cheerfulness and ease. They had my car serviced and ready to return - even washed it - with in a day
Fast and excellent service! The work (oil service and 1-year inspection) was done at the time scheduled and was completed on time. The car was returned to me washed and vacuumed.
Excellent service, quick and easy, no hassles at all. The car was cleaned and detailed before leaving which was a nice touch, boy 25 words seem like a lot.
Valet pickup and delivery went smoothly and was timely. Service was completed on time as promised. Vehicle exterior was washed and was cleaned inside. Overall very satisfied.
Excellent experience. Lucas Marler was very helpful, prompt, and professional. My loaner car was ready, clean, and nice. Car was ready on time, as well. Very impressed by Prestige Audi service and Lucas. Also, really appreciate the service video of the car! -Adam Starr
Exceptional service from first contact to information when car ready to go. A great job by all. Will use your service again. Yours truly jft
5 star as always!bought a few cars from here, service dept is great Rosemarie, ‘Bunny” ,Rich the mechanic , and Diana the sales rep always friendly and very knowledgeable!
Always feel well informed and taken care of. Cory made sure that I knew the status of my vehicle and what service was necessary to keep it in good condition. Excellent loaner car program as well.
Ethan was great in communicating and providing with amazing service. Also, texting is a great way to communicate especially when I was out of town for a week.....
The service dept. is top notch! Corey and Chris are very professional and personable. Really appreciate the short video from the service technician on repairs needed and potential things to keep an eye on for future repairs.
Fantastic experience with Corwin! Very knowledgeable and patient in helping find the right car! Communicates very quickly and clear. Overall an outstanding sales consultant for Porsche!
Great service. Top notch personnel. Me and the wife have enjoyed our experiences with Prestige since our Porsxhe Boxster purchase. We have never had a better interqction with German car servicing.
ALWAYS AT THE TOP SAFETY AND SERVICE HAVE PURCHASED MY CARS FROM THIS DEALERSHIP FOR MANY YEARS ALWAYS IMPRESSED EVEN WITH RECALLS AND GENERAL SERVICE
Great team all around! Everyone was friendly and professional. I loved the free Uber service as that gave me a ton of flexibility without needing a loaner car.
Liked that I could drop my car off so early, 7am. They had a dealership car ready for me to borrow. They kept in touch throughout the day with updates. Favorite part was the video of my mechanic going over the questions that I had asked about at beginning of day. Seeing him inspect my vehicle was cool. He showed me what to look for. Was almost like being in the bay with him. Thanks Pete M. Also liked how fast the work was performed and at pickup was treated fairly. Will come back to Prestige based on this first ...
The entire staff has always been a pleasure to work with . Everyone is pleasant and goes out of their way to accommodate the customer . Trace is awesome !
service department has always provided excellent service! The overall dealership operates with the highest level of professionalism and courtesy on all aspects of their work.
The waiting room was a bit too crowded. Add some additional seating around the showroom so social distancing is easier. I hung out outside most of the time, but can't do this in winter.
This was my first experience using Prestige Porshe service. I waited while routine service was completed. Time estimate for work was accurate and work completed to satisfaction. Will take my car back when my next service is needed.
Amazing service. First time I ever took a car in for scheduled service that a dealership did not "find" something that needed to be done. My Q7 was returned cleaned, emaculate inside and out.
Lucas and Kyle were and are great!!!! I have switched from a different local dealer. I am looking forward to having a long relationship with Prestige
The service department is the reason I drive an Audi. The general manager is also an easy person to work with and generous. I have been a dancer for your Oktoberfest for many years.
The team at Prestige is always accommodating, professional, and thoughtful. I have confidence that the Service Advisors offer the best always. The ability to schedule at my convenience and have a loaner during the work is really helpful. The communications during the evaluation and work are clear and thoughtful.
I had an issue regarding a billing miscommunication/error. Courtney McCormack worked very hard for me to resolve the issue and make it right. We're all human and make mistakes. But how we respond in those situations is what is important.
Lucas did a fantastic job dealing with my extended warranty and making sure my 2 blown turbos were covered. He kept me updated and make sure the work was completed quickly when the approval was given.
As always, great service. It is also great to have pickup and delivery at my house as well as a loaner car. The problem with my car was resolved quickly and warranty covered the problem.
As always, the Service staff were great. The work was done quickly, as promised and well, as always. In these COVID times, the staff made me feel comfortable and offered several options for waiting.
Always exceptional service in all aspects. Worth the drive for this type of customer service. Won’t be going back to Audi of Denver in the future.
The Boxster is in Denver but I am not. So my partner Karen who lives in Denver brought it in . She says the service at Prestige is always first rate.
Outstanding service commitment; essential loaners always available! Staff is very attentive to the service experience withy video assessment of vehicle upon arrival. Would highly recommend!
The dealership treated me very well, They fixed the turn signals and installed a Jack cover for free. They always clean the exterior and interior when I have the vehicle serviced.
Warren had the car delivered to me (3 hours away in state) and has been very good about helping me get everything set up. So far it's been a great experience.
Great scheduled maintenance service. Appreciated the car wash too. Provided complimentary Uber transport home and back. Transmission fluid change required they keep car overnight which was not communicated beforehand, but was explained to my satisfaction.
Service could not be better. Exceeded all expectations, even for a high end dealer of luxury vehicles. The best in Denver, probably anywhere in Colorado.
Great and quick service- Friendly and positive always- Always helpful -But new battery in my Keyfob. Always willing to go over the TOP of service.
This is the 4th Porsche I have purchased from your dealership and sales rep warren Kaye. Perfect to work with very attentive. Actually enjoy the experience each time
Awesome job again by the best Porsche service in Colorado! Thanks to the team at Prestige for the last minute appointment and service work done on time at the price quoted.
I’ve had service on my car at other dealers and this was by far the fastest and most efficient. My car looked fabulous when it was done!
From the moment we arrived at the dealership and met Rick, who was outside waiting to greet us, I knew we were going to have a smooth experience! We felt we must have been long lost family members by the hospitality we were given and the effort to help to accommodate the buying process. He made it painless and stress-free. Never did we feel we were getting the runaround or any of the car buying nightmares one may have heard of. We were not sold...we were consulted and helped. I have never experienced or heard of a car buying ...
Worked with Rick to buy my vehicle. I'm in sales myself, so I hate the high-pressure sales tactics used by a lot of dealerships. I'm also female, and stories abound of women being treated "less than." Rick was down-to-earth, personable and made my car buying experience the best I'd ever had. No B.S., no high pressure; just a good guy selling good vehicles. I highly recommend asking for Rick if you're in the market for a new ride.
The service team was exceptional. However, as I was waiting for my car to be finished, I went to the sales floor to inquire if in fact there was a SQ8 that I could look at. The woman in the welcome area (round desk) was very kind and looked right away for someone that was available to help me. The female sales associate said I could just go out on the lot to look at it. I explained that my husband and I were interested in the Q8 but after test driving at your location previously, it did not have ...
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmm nnnnnnnnnn jjjjj iiii mmmmmmm hhhhh ffffff yyyyyyyyyyyyyyy rrrrrrrrr ddddd rrrr vvvvs dddd vvvv wwwwwww Ok now your survey is pissing me off.!!!!! If I don't write its becasue I don't want to.
I had a great overall experience at Prestige Imports, and especially with Rick! He is a no non sense sales guy and knows his business very well! Highly recommend that you work with Rick if you get the chance!!
The car buying experience with Rick Nobori exceeded my expectations. He was patient, showed me just what I asked for and a few other options. There was never any pressure, just information. Thank you, Rick, for making this an easy deal.
I had a great experience at Prestige. Rick was great to work with, he was extremely friendly and worked hard to make sure that I got the perfect car for me. He was very accommodating and made the whole process very easy. I highly recommend working with Rick on your next Audi purchase!
Our whole experience, especially with Rick was fantastic!! We love our new Audi We’ve come back to Audi after owning BMWs, thanks to Rick
Knowledgeable, personable, accommodating. Accepted the guidelines for what I was looking for and found me the best deal. I would return in the future for a new car.
I am so glad I had the opportunity to work with Warren Kaye. He made trading my Cayenne for a new one an easy and professional process. I also appreciate the time he took to explain the features on my new car. This was the smoothest car purchase I have ever had. Thanks, also to Roman Castro for handling the finance details and explaining all the options,
Check-in and pickup were smooth. Greeted on time and the loaner was great! Prestige has great staff and customer service is exceptional . We purchased out SUV here as well
Rick was great to work with. He has a non-pushy way of selling cars, which we really enjoyed. I would recommend him for anyone who is looking to buy a nice car.
Rick is truly a consummate professional, as is this dealership with their inventory of beautifully built German Imports. The purchase of the Audi A7 went so smoothly. Thank you so much to Rick and the GM, Scott West, for making the experience for my children and me memorable.
Kind, compassionate and easy to work with. Rick was breath of fresh air after our horrific accident and my reluctance to even look at another vehicle. I deeply appreciate everything he did to make this as easy as possible. Thank you
Rick was more then I could have asked for. My wife was in a pretty bad accident and we wanted to replace her totaled Q5. I called ahead and Rick had the car pulled out(SQ5) for us and came out with the keys and let us go on our test drive as soon as we pulled up. Came back, submitted an offer and he helped us get to the price we wanted to be at super quick. Since my wife still couldn’t drive, I asked Rick for a super big favor in delivering the car to us. He ...
Rick Nobori helped me understand my options regarding a potential early lease return and the purchase of a new vehicle. He answered all of my questions in a timely fashion. I would recommend him for his professionalism and competence. Thanks Rick!
I have been a prestige customer for 5 years now, and I have never had a bad experience. Corey in the service department is the best--always works with my night shift schedule, is honest, and makes sure things are done correctly. I cannot recommend prestige enough.
We love Prestige’s service department. It is unlikely I will ever take my Porsche anywhere else. They are professional, thorough, considerate and communicate everything well. I am particular about my cars and they never disappoint me with the care they take while it’s in their hands. I also typically have a borage of random questions and they answer them graciously. Thanks for always taking good care of us!
It’s always so excellent. Corey Robinson is the Best!!! He always takes great care of me no matter the day or time. He was especially great during this. COVD pandemic !
Lucas is my go to service adviser and Kyle is my go to tech they are both great! They treat our car like its one of theirs. I only trust them to touch it
Excellent excellent excellence excellent excellence excellence excellent excellent excellence I love you guys 💕🦄💕 excellent excellence excellent you guys rock 💕🦩💕 why are you punishing me I love this dealership excellent excellence excellent
Petko was the best. Very knowledgeable and professional! From the service guys to the sales reps, this place is the best! Hadn't planned on buying a new car but Petko made it so easy to!
Shawn was very helpful & made my new car search very easy. We were able to correspond completely through email where he answered all my questions, emailed the car invoices & even a negotiated price. Not once did I feel pressured or annoyed but enjoyed dealing with Shawn in such a professional manner. Shawn was able to arrange for me to test drive the vehicle I was interested in & I ended up buying it.
I have purchased and serviced 2 cars at Prestige, I highly recommend Prestige for service, sales and the have a great body shop who took care of hail damage and returned my Porsche to mint.
As usual Trace, Ethan and the service team knocked the cover off the ball. They had my new tires ready to install as promised. They not only were timely with the service but also added the extra touch of having the car washed and detailed.
Trace Paulson was extremely persistent and helpful in working with the Techs to troubleshoot the “check engine” warning light problem on my 2010 Panamera 4S. Kodos during a challenging China virus period!
Chad Folkerts’ professionalism and product knowledge convinced me to buy an Audi. His remarkable personality and friendly disposition are the reason my wife and I will buy our next Audi from Prestige. Well, that and the fact our new Audi is so fun to drive! The Prestige sales staff have certainly created a most pleasant car buying experience. Also, many thanks to Nicki Zufelt for following up with us after our purchase to answer any new car technology questions.
This is my second Audi. The service visits on both cars have been excellent. I have had no major repairs. Recalls have been handled in a very timely manner. Arranging for a rental car has gone smooth. Whenever I have had questions re technical issues the Customer Service department has been very courteous and most helpful either over the phone or in person. I just remind them I'm old enough to be your Mother so please use "simple terms". The Customer Service area is very pleasant and well stocked. All of my experiences have been very positive.
Rear sensors were not working properly. The rear bumper had to be removed to access and replace the defective sensors. The work was performed as noted and the Vehicle ready as promised.
Rattle in sunroof. Was worried they would not be able to find and resolve but they worked very hard to find and resolve. Impressed and love how quiet my vehicle is now.
Great job - took care of me on last visit. Did a video and next time need brakes and tires. Cleaned inside as well which is great
Shawn was absolutely amazing. Never pressured me, worked with me to get the best possible deal I could've asked for. As a matter of fact, I gave a total number financed I was willing to pay and it was met with very little resistance. If you're thinking of purchasing an Audi, work with Shawn and/or Brittany the sales manager. She's great to work with too.
I reside in Arizona and bought a used 2016 M4 out of state from this dealership in Colorado and Chad Folkerts-whom I strongly recommend-,my sales rep, did an incredible job coordinating the entire process. I flew out for a test drive and walk around of the vehicle prior to signing and Chad was personable, professional, and had great communication both on the phone and in-person. I even made him jump hoops by having it pre inspected at the local BMW dealership. Also helped arrange getting the car shipped down here. I also had a great experience with Roman, their finance ...
The team at Prestige continues to exceed my expectations by doing the small extra's that make the overall service experience exceptional ! My experience with multiple members of this team has been consistent.
Corey is a consummate professional. He took care of my car, kept me informed, and stood behind his work. Wish there were more like him.
Brought my Q8 in for scheduled mainenance and tire repair. Work was completed before it was promised and tire was replaced free of charge under road hazard warranty.
Prestige's work to repair the damage to my RS4 convertible was careful, conscientious, and the workmanship was of a high quality. this was important to me as less than 300 of these amazing convertibles were brought into the USA. Matthew Sands did a great job communicating with me on the status of the repairs and was a big help in resolving a couple of minor issues with items that Farmers initially did not agree were part of the repair.
I sent a unit there for diag on the gear box. I was assisted by Dustin Atkins, who always does an exceptional job with his customer service for me. I highly recommend Dustin Atkins for his prompt attention to getting my units looked at in a timely manner.
Chris Guglielmucci was my advisor and he was great. Cory helped me when I picked my car up and he was also great. That’s the end of my review
