Reviews

Porsche Denver West provided exceptional service and follow through for years . The staff, which manages my Porsche is Streff, who follows through and makes sure commitments are addressed in a professional manner. I am building a new Porsche and look forward to continuation with Porsche Denver West. JIM

Our salesman, Danny Veilleux, was wonderful! No pressure and a positive experience. His knowledge of the Audi products was incredible! He showed us so many options and combinations. Nori in finance was just amazing! We are so happy with our first Audi purchase. Thank you for all you did for us! Dennis and Lisa Dowling

The whole team is extremely professional and helpful in all aspects of questions about the Porsche for sale and my purchase through the entire experience!!! I would highly recommend Porsche Denver West to purchase any vehicle new or used.

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Kind, informative, explained issues with the car.

Great service and wonderful team at Porsche Denver West.

The sales agent, Danny and the finance director Nori were outstanding from the moment I walked into the dealership. Outstanding experience in all ways!!!

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Brand new facility. Exceptional service no pressure sales. If you go there definitely ask for a salesman named Warren. He's been there a long time and knows everything there is to know about Porsche.

Jim deserves a raise he delivered my vehicle to my office and brought the keys right to me in my building what a guy

Please see photos attached for my original review and the response from Porsche Denver West, as you can see, this was not a third-party warranty company and I do not appreciate whoever responded to my review making it seem as if I’m stupid in thinking that a factory warranty would cover a vehicle for 10 years or over 100k miles…so maybe whoever is responding to reviews should check their information before making a feeble attempt at making me look incompetent, as a matter of fact I never tried to use the third party warranty which we DID have, but ... Read More

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Google - Oct 20, 2026

Please see photos attached for my original review and the response from Porsche Denver West, as you can see, this was not a third-party warranty company and I do not appreciate whoever responded to my review making it seem as if I’m stupid in thinking that a factory warranty would cover a vehicle for 10 years or over 100k miles…so maybe whoever is responding to reviews should check their information before making a feeble attempt at making me look incompetent, as a matter of fact I never tried to use the third party warranty which we DID have, but said warranty expired at 105k miles so I wouldn’t have attempted to try to use that expired warranty! I should clarify for whoever is going to respond from Porsche Denver West and anyone else reading this, the 10 year warranty extension ended on 9/12/2026, the failure of the wheel speed sensor happened on 9/13/2026…ONE DAY AFTER IT EXPIRED!!! BMW had a similar warranty with their turbo on our X3 and they honored their warranty over a month after it expired. As you can see in the photos attached, Porsche North America was indeed the ones who extended their own warranty due to the wheel speed sensor being a known issue, it was not a third-party warranty, I have already called in to speak to Dave Stribling and I’m waiting to hear back…still waiting…

I want to take a moment to praise Parts Advisor Andrew Latham at Porsche Denver West for his excellence, professionalism, and kindness. In my time working with Andrew, he has been light-speed punctual in his communication. He is meticulous in sharing diagrams to ensure we always receive the correct part the first time. In an industry that attracts characters of varying people skills, to say the least, Andrew is an absolute breath of fresh air. Through numerous transactions, I have never received a single wrong part, wire, hose, nut, bolt, washer, or improper quantity. He exemplifies the qualities of a ... Read More

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Google - Oct 12, 2026

I want to take a moment to praise Parts Advisor Andrew Latham at Porsche Denver West for his excellence, professionalism, and kindness. In my time working with Andrew, he has been light-speed punctual in his communication. He is meticulous in sharing diagrams to ensure we always receive the correct part the first time. In an industry that attracts characters of varying people skills, to say the least, Andrew is an absolute breath of fresh air. Through numerous transactions, I have never received a single wrong part, wire, hose, nut, bolt, washer, or improper quantity. He exemplifies the qualities of a passion-driven professional and is the exact reason I wouldn't think twice about doing business with Porsche Denver West. On a personal note, he has gone above and beyond to include thoughtful gifts like collector books and shirts—and closest to my heart—a Porsche coloring book and crayons for my daughter. He’s a true family man and an all-around great guy to deal with. I really appreciate your kindness, Mr. Latham. Highly recommend!

great customer service, both on the sales and service.

Luke was great to work with and continues to answer all my questions even post sale.

Jeremy and Robert were absolutely great to work with. I was very well taken care of. Great buying experience.

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I had an excellent experience with Porsche Denver West. Aaron Cruz went above and beyond, putting in extra time to make sure my Macan was completed properly and ready for me. I really appreciated his effort and attention to getting the job done. Bryce Paulson was equally impressive on the service side. His communication throughout the process was excellent—clear, responsive, and professional. I always knew where things stood and what to expect. Great service is ultimately about the people providing it, and Aaron and Bryce are terrific representatives of Porsche Denver West. Thank you both for the extra effort ... Read More

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Google - Oct 2, 2026

I had an excellent experience with Porsche Denver West. Aaron Cruz went above and beyond, putting in extra time to make sure my Macan was completed properly and ready for me. I really appreciated his effort and attention to getting the job done. Bryce Paulson was equally impressive on the service side. His communication throughout the process was excellent—clear, responsive, and professional. I always knew where things stood and what to expect. Great service is ultimately about the people providing it, and Aaron and Bryce are terrific representatives of Porsche Denver West. Thank you both for the extra effort and outstanding service.

Mike Osborne came through quickly in a pinch. Can’t thank him enough!!!

I had a great experience purchasing my Porsche Macan from Porsche Denver West. Chad was very helpful throughout the sales process. Roman in finance was also great to work with and made the paperwork and financing process smooth. A big thank you as well to the service team for their help and support. Thank you

Very concerning safety concern for anyone who has had tires replaced by Prestige Porsche (Porsche Denver West). On 9/5, had four new tires installed on 2020 Porsche Macan. Discovered 2 weeks later two serious issues — front and back sizes mixed (two front diff sizes, two back diff sizes) AND, most important, one tire mounted inside out which would have eventually resulted in dangerous hydroplaning risk on top of tire damage. Please take your car to be checked if had tires replaced by Prestige as could be life threatening. They acknowledged and corrected the errors on 9/19, but no one senior onsite or after followed ... Read More

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Google - Sep 20, 2026

Very concerning safety concern for anyone who has had tires replaced by Prestige Porsche (Porsche Denver West). On 9/5, had four new tires installed on 2020 Porsche Macan. Discovered 2 weeks later two serious issues — front and back sizes mixed (two front diff sizes, two back diff sizes) AND, most important, one tire mounted inside out which would have eventually resulted in dangerous hydroplaning risk on top of tire damage. Please take your car to be checked if had tires replaced by Prestige as could be life threatening. They acknowledged and corrected the errors on 9/19, but no one senior onsite or after followed up so concerned other customers at risk.

Excellent service & friendly staff!

Matt with the service team is fantastic!!

Excellent service and did even more than expected. Love the car!

Trace was such a nice and professional salesman. He made the experience of purchasing a new car so enjoyable. I only wanted to get the new Porsche SUV because of Trace.

Corwin is an absolute star. I genuinely cannot say enough good things about him and the experience I had working with him at Porsche Denver West. I've dealt with a lot of dealerships and sales associates over the years, and Corwin is completely different. Normally, you either get someone who is pushy and just wants to close the sale, someone who treats you like another number, or someone who disappears the moment things get complicated. Corwin is none of those things. He genuinely wants to do right by the customer. That was clear from day one. When I was ... Read More

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Google - Sep 13, 2026

Corwin is an absolute star. I genuinely cannot say enough good things about him and the experience I had working with him at Porsche Denver West. I've dealt with a lot of dealerships and sales associates over the years, and Corwin is completely different. Normally, you either get someone who is pushy and just wants to close the sale, someone who treats you like another number, or someone who disappears the moment things get complicated. Corwin is none of those things. He genuinely wants to do right by the customer. That was clear from day one. When I was trying to get an allocation for my 911 Targa 4S, I talked to multiple dealerships. Some were playing markup games, some basically told me there was nothing they could do and to wait, and a few were honestly pretty disrespectful about the whole process. Corwin was the complete opposite. He was respectful, polite, friendly, and proactive from the very beginning. Instead of just telling me there were no allocations available, he actually went out and made something happen. He traded a GTS allocation to get the 4S allocation I actually wanted. That immediately told me I was dealing with someone different. That's probably the best way I can describe Corwin: he goes above and beyond, and you genuinely feel like he's on your side. It feels less like you're dealing with a salesperson trying to close a sale and more like you have a friend who really knows Porsche helping you make the best purchase for you. And that level of service continued through the entire process. He spent time helping me spec the car properly, and I never once felt like he was trying to push more expensive options just to make a bigger sale. What I especially appreciated was how honest and transparent his advice always felt. He focused on what actually made sense for me and on making sure I ended up with the right car, not on maximizing the price of it. He kept me updated throughout the build and shipping process, and when delays and issues came up, he didn't just shrug his shoulders and tell me that was Porsche's problem. He worked with Porsche corporate, followed up, and did everything he could to make sure things were handled correctly. Even through closing, he was still looking out for me. He double checked the deposits and amounts I had already paid, made sure everything was accounted for correctly, and made sure I wasn't paying a dollar more than I was supposed to. That perfectly summarizes Corwin. If there was something he could do to help, he did it. Not because he was trying to make a quick buck or close the transaction, but because he actually cared about getting things right for the customer. I really could not have asked for a better experience. This is what I always imagined the Porsche experience should be. When Porsche talks about what the brand is supposed to represent and the level of experience its customers should receive, Corwin is the kind of person who embodies it. He should genuinely be a role model for other Porsche sales associates. And he has earned something that I almost never say about a sales associate: he has a genuinely loyal customer now. When I buy another Porsche in the future, I want to buy it from Corwin. Period. I've talked to a ton of dealerships and sales associates, and I have never come across anyone quite like him. If you're looking for a Porsche, I cannot recommend Corwin highly enough.

Seamless purchasing experience in every aspect. Extremely impressive dealership.

Dave gave great service!

Chad and Roman were very pleasant to deal with! The dealership was very clean and modern. Overall great experience.

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Ethan is the best!

Dropped in on a Saturday on the maiden voyage for my new to me Boxster. I was given a full tour of the facility and the impossible little parts I needed were in stock! Andrew in the parts department was a pleasure to work with. Nice to go to the dealer and see all the candy and get the parts you need for a fair price, I will prioritize Prestige before going out to the big bad internet from now on. Thank you for making my day.

Trace was a pleasure to work with! Smooth and quick put of state transaction! Highly recommend

Parts department is great

I love working with Kristen.

Fantastic work by Mike (Service Advisor) and Alex (Technician) servicing my 30 year old Porsche. I was glad to see other classic Porsches in the service bay and knew the car was in good hands. Also a huge shout out to Andrew, Debbie and Clay in the parts dept with their endless help working with me on my suspension project, that meant so much. Thank you!!

Great car dealership. This is where I get my Audi S5 serviced. They were very upfront about the estimate and I was able to wait while they did the work and they did it super quick. It's also very nice to be able to walk around and look at the Porsches in the parking lot and they didn't harass me about buying anything since my car was in for service. Did a very nice waiting room with drinks and a television. Staff was all very nice and people kept asking me if there was anything they could help ... Read More

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Yelp - Aug 19, 2026

Great car dealership. This is where I get my Audi S5 serviced. They were very upfront about the estimate and I was able to wait while they did the work and they did it super quick. It's also very nice to be able to walk around and look at the Porsches in the parking lot and they didn't harass me about buying anything since my car was in for service. Did a very nice waiting room with drinks and a television. Staff was all very nice and people kept asking me if there was anything they could help me with. Highly recommended.

Everything went great - fast service. The only issue is that what was supposedly fixed wasn’t. Both error notifications were back on within a week and we had to drive car back to Texas with no cruise control again.

Long drive, unresolved problem, and a rude owner will never come back for service or to purchase! We bought our Porsche from Porsche Denver West and had it delivered to us in New Mexico. When two issues came up — a sun visor that loosened and popped its bracket, and persistent fogging on the windshield — we drove nine hours back to Denver to have them handled by the selling dealer. On the defrost issue, we were told they tore into the A/C lines and couldn’t find anything wrong. We got back in the car and it was fogging again ... Read More

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Google - Jul 24, 2026

Long drive, unresolved problem, and a rude owner will never come back for service or to purchase! We bought our Porsche from Porsche Denver West and had it delivered to us in New Mexico. When two issues came up — a sun visor that loosened and popped its bracket, and persistent fogging on the windshield — we drove nine hours back to Denver to have them handled by the selling dealer. On the defrost issue, we were told they tore into the A/C lines and couldn’t find anything wrong. We got back in the car and it was fogging again immediately, in dry conditions with some humidity but nothing that shoudm make the whole window fog again.. The defrost also only runs on high hot, with no way to adjust it!While we were there, a staff member mentioned that their staff has the same problem with his Porsche — which doesn’t inspire confidence that this was actually diagnosed rather than just looked at.also the drive back looks quite interesting. Should not be happening! The service outcome was disappointing. The way I was treated was worse. I bought $500 floor mats and asked one of the guys to help me cut the bands so I could install them. He was showing me how they normally do it when the owner walked up and tried to pull him away with “I need your help inside.” I asked if he could please finish helping me first — I had already completed my purchase — and he allowed it, but his attitude toward me was dismissive and rude throughout the rest of the transaction . No thank you, no “safe travels,” not a word. I own a business myself, and I’ve never been spoken to that way by an owner — let alone one who had just taken my money and whose service department was sending me home 9 hours with the same problem I arrived with.

Incredibly careless employees and staff. I have seen them park their cars all over the street by the no parking signs and witnessed multiple people almost hit as a result of it being around a blind turn.

👍👍 Don't think I have said this before in my 70+ years, but a very pleasant and stress-free car buying experience. The agent we worked with, Luke Trujillo, was knowledgeable and professional and took the extra time and effort to make sure my wife and daughter-in-law had all of their questions answered (since obviously I won't get to drive it.) and were part of the buying process. Just as we thought we were going to sign the papers, a slight hiccup came up and Luke solved the issue overnight. Drove away in our "Bimmer" the next morning. Job ... Read More

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DealerRater - Jun 23, 2026

👍👍 Don't think I have said this before in my 70+ years, but a very pleasant and stress-free car buying experience. The agent we worked with, Luke Trujillo, was knowledgeable and professional and took the extra time and effort to make sure my wife and daughter-in-law had all of their questions answered (since obviously I won't get to drive it.) and were part of the buying process. Just as we thought we were going to sign the papers, a slight hiccup came up and Luke solved the issue overnight. Drove away in our "Bimmer" the next morning. Job well done Luke. God forbid at my age I ever have to buy another vehicle, but if so, will gladly give Luke and Prestige a call.

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Ryan is very attentive to his clients. I felt that he had my needs in mind

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I received my new car today! Thank you to Jeremy for all of his help.

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Someone using a dealer plate from this dealership drives like a maniac weaving through traffic, running red lights, riding so close to cars inches away from hitting them, goes 60+ in 35-40 mph zones. I have video proof of them doing so. I hope it’s not a GM or any manager. They almost hit me with my one year old in the car, then cut me off I had to slam on my brakes very hard. (I was going 5-10 over speed limit, so no it wasn’t because I’m a “slow driver “. Shame on this person putting people’... Read More

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Google - May 23, 2026

Someone using a dealer plate from this dealership drives like a maniac weaving through traffic, running red lights, riding so close to cars inches away from hitting them, goes 60+ in 35-40 mph zones. I have video proof of them doing so. I hope it’s not a GM or any manager. They almost hit me with my one year old in the car, then cut me off I had to slam on my brakes very hard. (I was going 5-10 over speed limit, so no it wasn’t because I’m a “slow driver “. Shame on this person putting people’s life at risk. Corporate or management you can respond back for videos if you care. I uploaded this video online has 15k+ views and supposedly this is a daily thing for this person .

Poor communication with service writer resulting in service work not requested being done and added to my invoice. My vehicle has 6000 miles( 2018 911) on the odometer and the service writer took it upon himself to order an 80000 mile service stating that it was due to its age disregarding my requested items to be serviced but accomplished in addition to many items i had not requested. I paid the bill, contacted the management and they resolved the situation by refunding the charges i had not requested. I felt that the service writer did. Not communicate his intentions initially and i was very ... Read More

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DealerRater - May 22, 2026

Poor communication with service writer resulting in service work not requested being done and added to my invoice. My vehicle has 6000 miles( 2018 911) on the odometer and the service writer took it upon himself to order an 80000 mile service stating that it was due to its age disregarding my requested items to be serviced but accomplished in addition to many items i had not requested. I paid the bill, contacted the management and they resolved the situation by refunding the charges i had not requested. I felt that the service writer did. Not communicate his intentions initially and i was very surprised when i paid the invoice online so i could pickup my vehicle and then contacted management with my issue and they did resolve the overcharge. It is my concern that the initial communication was inadequate to describe the service writers plan to approve additional service not requested being done.

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Seamless process from an out of state buyer. Quick response times and follow-ups was a pleasure.

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I just spent over $5000 doing a 4 year service on my cayenne. It was an extremely frustrating experience and in the future I will go elsewhere. After that expense I am not able to access my charging port lid to charge the car! Yikes! How incompetent to not check that on a full service. It worked when I sent it in! Beware. They never answer the phone and seem to be understaffed.

The experience was easy, without the added pressure to make a purchase...if the opportunity to buy another car will definitely be visiting them again.

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I purchased a 2018 Macan at the end of 2025. It was a one owner, dealer serviced vehicle. It was a local trade for a new vehicle. When I went to pick it up, they had not fixed any of the items they said they would. They had the wrong temp tags and registration for the car. The delivery person didn’t even know how to check when the oil service was due. Which turned out to be in 2,000 miles, still baffled why they didn’t change it. Wiper blades were completely worn out. The detail job on was done poorly and ... Read More

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Google - Mar 24, 2026

I purchased a 2018 Macan at the end of 2025. It was a one owner, dealer serviced vehicle. It was a local trade for a new vehicle. When I went to pick it up, they had not fixed any of the items they said they would. They had the wrong temp tags and registration for the car. The delivery person didn’t even know how to check when the oil service was due. Which turned out to be in 2,000 miles, still baffled why they didn’t change it. Wiper blades were completely worn out. The detail job on was done poorly and looked to be rushed They told me it was dry underneath and the timing cover was not leaking, which I discovered on my first oil change was a lie. Oil dripping all over the alternator. I didn’t think I needed to take it elsewhere for a PPI. I sure was wrong. Be careful buying a used car here. Real bad experience and left me with thousands of dollars of unexpected work to be done. UPDATE: To be clear I purchased the tires and the dealer charged me $600 for the speaker. The clock was not installed upon delivery. I sat in the service waiting room and watched them install it. No emissions were done and I was not given a voucher! This was another cost that caught me off guard.

Jeremy was so helpful and made my new car buying experience less stressful. I would recommend him above all others.

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Where do i start Micheal Osborne is a scammer he promised me money that we had agreed on a deal we had made i sent him the information and documents needed for him and he promised to send me the funds soon as he received i checked with the mail carrier and they said they had delivered it to his door i also have proof that he received he ignored my calls and texts. Thats a messed up thing to do to someone who kept their word but stay away from this scam he’s running

The service was great made everything so easy it was a pleasure working with all involvef

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Went in to buy a used Macan T for my wife, asked Bryce when would be a good time to come in and he said 10am, did not confirm time, just said I would be in on Saturday, while I was in the restroom, my wife, who he did not know was there, overheard him badmouthing me about how I was “late” for my appointment and needed to pawn me off onto someone else, pretty unprofessional.

sevice advisor dav ewas extremely help,, full ,pleasant,knowlegable a nd supportive worksmanship appears excellent

I've purchased numerous vehicles for many years due to how well Prestige Imports business operates with their staff, professionalism, its exceptional!

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General Manager Dave Stribling lied to me over the phone about service being complete on my new Turbo Macan and kicked me out of the dealership when I complained that only 2 of the 4 items on service were complete. And service destroyed a genuine Porsche accessory and he never replaced it or reimbursed me for the ruined part. Go to Littleton Porsche! They know how to treat a Porsche Owner including service pickup/drop-off. *** Notice in the reply that the owner did not dispute the facts that I stated in my review because that is what transpired. Some businesses will work ... Read More

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Google - Jan 28, 2026

General Manager Dave Stribling lied to me over the phone about service being complete on my new Turbo Macan and kicked me out of the dealership when I complained that only 2 of the 4 items on service were complete. And service destroyed a genuine Porsche accessory and he never replaced it or reimbursed me for the ruined part. Go to Littleton Porsche! They know how to treat a Porsche Owner including service pickup/drop-off. *** Notice in the reply that the owner did not dispute the facts that I stated in my review because that is what transpired. Some businesses will work to make up for mistakes, other businesses, like this dealership, will just point fingers at the customer. ***

Knowledgeable sales staff, thorough orientation to new vehicle and great service department. Wouldn’t buy a Porsche from any other dealership.

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Excellent service across the board! Best delivery service (John Fleming)I’ve ever experienced. I would definitely recommend this dealership.

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got a call last week chasing me for money, I mean work for them. allegedly there was an outstanding recall, just looked it up, that was a lie! requested they remove me from phone calls like this, she said of course. but, i'm guessing that was also a lie. they apologized, I keep getting repair requests, have unsubscribed to no avail, they keep sending them. Mediocre at selling, beware for repairs! Sales mgr trying to flog service warranty said I was getting the most unreliable vehicle they sell, not really what you want to hear picking up a new ... Read More

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Google - Dec 6, 2025

got a call last week chasing me for money, I mean work for them. allegedly there was an outstanding recall, just looked it up, that was a lie! requested they remove me from phone calls like this, she said of course. but, i'm guessing that was also a lie. they apologized, I keep getting repair requests, have unsubscribed to no avail, they keep sending them. Mediocre at selling, beware for repairs! Sales mgr trying to flog service warranty said I was getting the most unreliable vehicle they sell, not really what you want to hear picking up a new car. Car dealers are car dealers....

My sales person was knowledgeable and helpful throughout the process. The dealership is clean and presentable.

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Amazing communication and response from Trace from start to finish. Nori was also wonderful at expediting the contract process. And accommodating an after hours pickup was icing on the cake. If you’re shopping for a Porsche I highly recommend Trace and the team at Porsche Denver West!

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I purchased a 1995 911 from Prestige, the original name of this dealership in the early 1980s. I'm a long time customer. Recently, my 2018 Porsche Macan had a recurring problem where after installing snow tires, the tire pressure light wouldn't reset. I called Denver West service counter to ask why since the tire pressure was correct. The service advisor was clueless as to how to fix the problem but suggested that I bring it in for a diagnosis appointment with a minimum charge of $450. Complete highway robbery and failure to recognize my long term customer status. I called the other ... Read More

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Google - Nov 13, 2025

I purchased a 1995 911 from Prestige, the original name of this dealership in the early 1980s. I'm a long time customer. Recently, my 2018 Porsche Macan had a recurring problem where after installing snow tires, the tire pressure light wouldn't reset. I called Denver West service counter to ask why since the tire pressure was correct. The service advisor was clueless as to how to fix the problem but suggested that I bring it in for a diagnosis appointment with a minimum charge of $450. Complete highway robbery and failure to recognize my long term customer status. I called the other Porsche dealer in Denver and that service tech said that there is a known and unfixable anomaly in this model and the only work around is to over inflate the tires a bit. Pleasant call. No charge. I confirmed that this dealer had no minimum "diagnostic charge". I suggest you ask the right questions and shop carefully before going to the Lakewood dealer. Obviously, they feel that Porsche owners are rich and why not gouge them.

Had my Porsche Cayenne delivered by roll back wrecker while on a family vacation headed to Yellowstone from Oklahoma on August 4, 2025. Was told for 3 weeks major repair would be covered under Porsche Emissions warranty and there would be no cost to me. Service advisor sent me a text on August 25 that Porsche wasn’t going to cover it now and they were going to process repair through my extended warranty. Extended warranty offered $10,558 for repairs. Porsche West said my part was over $11,000 since the bill was $21,000. Their labor rate is a ridiculous $479 per hour. Labor for the repair was $14,000 and ... Read More

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Google - Oct 18, 2025

Had my Porsche Cayenne delivered by roll back wrecker while on a family vacation headed to Yellowstone from Oklahoma on August 4, 2025. Was told for 3 weeks major repair would be covered under Porsche Emissions warranty and there would be no cost to me. Service advisor sent me a text on August 25 that Porsche wasn’t going to cover it now and they were going to process repair through my extended warranty. Extended warranty offered $10,558 for repairs. Porsche West said my part was over $11,000 since the bill was $21,000. Their labor rate is a ridiculous $479 per hour. Labor for the repair was $14,000 and only a little over 6k for parts. Skip forward now to October 18th nearly 11 weeks later and we still have no car. We’ve spent over $2500 on rental car to finish our vacation, wrecker, hotel and the constant trouble of not having our car that we have made payments on while the dealership incompetents just keeps going. BEWARE IF THE EXORBITANT PRICE GOUGING FOR SERVICE AND THEIR INABILITY TO FIX YOUR CAR IF IT HAS A PROBLEM! UPDATE: Cayenne was at dealership for 12 weeks for repair to Cam, timing chains, lifters and Camshaft. They did buy the car from me but never trust a dealership Carfax!

Excellent experience buying my new Audi SQ5. Matt, my Audi Brand Specialist worked with me to order a 2025 SQ5 that was equipped the way I wanted it to be. It took about 4 months for the car to be assembled, shipped to the US and transported to the dealership. Matt kept me informed regularly on the status of the car over that period. He also worked with me in getting a fair trade-in price for my 2021 Audi. He had my new car ready to go when I came in to pick it up. Completing the paperwork was simple and fast. Great ... Read More

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DealerRater - Oct 18, 2025

Excellent experience buying my new Audi SQ5. Matt, my Audi Brand Specialist worked with me to order a 2025 SQ5 that was equipped the way I wanted it to be. It took about 4 months for the car to be assembled, shipped to the US and transported to the dealership. Matt kept me informed regularly on the status of the car over that period. He also worked with me in getting a fair trade-in price for my 2021 Audi. He had my new car ready to go when I came in to pick it up. Completing the paperwork was simple and fast. Great experience!

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Very bad experience. Had agreed a sale and price, and they pulled out of the deal last minute. Don't waste your time here. **Edit given the Dealer's response** The dealer responded below to say (1) I wanted time on the offer, and (2) they pulled out of the deal due to price. Neither of those are true - the attached text exchange clearly shows we had a agreed a firm price and date, and they pulled out due to "aged inventory".

I was able to buy the car of my dreams, they were very helpful and friendly to work with.

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Great experience, Trace took exceptional care of us during the process. I was traveling in and out of the State so everything handled for me when I returned.

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Customer service needs to improve BIG time! Took our car in for an oil change. SEVEN hours later, I was finally out of there. They performed a recall service we agreed on when I dropped it off; we would hold off on completing it due to time restraints. They performed the recall (software) nonetheless. I left my phone number with two service attendants in the event of questions/issies/and completion times. In addition, I left them a VM four hours after dropping off the car, asking for an update. I never heard from them. Instead, they called my husband (... Read More

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Yelp - Aug 7, 2025

Customer service needs to improve BIG time! Took our car in for an oil change. SEVEN hours later, I was finally out of there. They performed a recall service we agreed on when I dropped it off; we would hold off on completing it due to time restraints. They performed the recall (software) nonetheless. I left my phone number with two service attendants in the event of questions/issies/and completion times. In addition, I left them a VM four hours after dropping off the car, asking for an update. I never heard from them. Instead, they called my husband (who was out of state) and gave him an (incorrect) pickup time. On top of it all, they told me they didn't have time to wash the car before returning it to me. Seriously??

When they built their new facility I was optimistic that I would have a reliable place to take my 2 Porsches for service. My most recent experience resulted in a ridiculously expensive repair for a known manufacturer defect and no goodwill assistance. Service manager didn't even request it from Porsche on my behalf. I tried to speak with someone there on a Saturday and no one would respond all day. I'd rather drive to Colorado springs than deal with this place.

We purchased an A5 cabriolet. Chris had the car pulled up and ready when we arrived. The purchase process was easy and efficient, with no high pressure sales tactics used at other dealerships.

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The dealership kept me well informed of the production and delivery schedule of my vehicle. The delivery process and explanation of the car’s systems was thorough and clear.

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Natalia was exceptional and had my best interest in mind. I loved this dealership - I am delighted with my purchase.

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It was a pleasure to work with Jose to change the vehicle, did not feel any pressure. Elisa at financing did a great job and I was able to take possession of the vehicle very efficiently and rapidly.

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Great experience. Sales and finance were both amazing. Very efficient and made process easy with no nonsense.

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Natalia was my original point of contact for my VW ID4, and she was amazing! She was able to get me and my husband in for a test drive the same day I emailed her. We were then paired up with Chad who was great too! He was very knowledgeable about the German car lineup and got us a great price as well. He didn’t make us feel pressured to make any decisions immediately, which helped us decide to buy! We wrapped up with Roman who was another delight to be around. Super great energy from him, and was ... Read More

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DealerRater - May 14, 2025

Natalia was my original point of contact for my VW ID4, and she was amazing! She was able to get me and my husband in for a test drive the same day I emailed her. We were then paired up with Chad who was great too! He was very knowledgeable about the German car lineup and got us a great price as well. He didn’t make us feel pressured to make any decisions immediately, which helped us decide to buy! We wrapped up with Roman who was another delight to be around. Super great energy from him, and was really great at explaining everything to us and going over all of our options. We decided to add tint to the vehicle, and they were able to get us in the next morning, it came out amazing! We were really pleased with our experience here. We definitely are not your usual clientele, but we felt like we were treated the same way as someone buying a brand bee Porsche and that’s a great customer experience on its own. 🙂

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I would not recommend the Service Department. Whenever I call for service, it goes to voicemail, and I don't get a call back for at least 3-5 days. The last time I called, no one ever called me back, and it's been over 2 weeks. When I complained to the General Manager, he NEVER called or wrote me back either. Sales department is good, but I recommend against using their service department.

Inquired about test driving a vehicle, was dismissed aggressively and condescendingly by the salesperson. Absolutely appalling service when shopping for a 6 figure vehicle even with a 6 figure trade-in.

We had a great experience buying from Prestige Audi. We met Chris Demling in the dealership and from that point on, we were taken care of. I have nothing bad to say about our experience. I would buy from them again. Thanks Chris! Happy smiles from here!

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Excellent purchase experience. Chad was absolutely a 10 out of 10 in customer service, knowledge and experience. Stand out experience.

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I have owned over 90 cars. My experience has been all over the spectrum of satisfaction. Prestige Denver West was one of the best experiences ever. Chad was my primary contact but all interactions with the team were fantastic. I would highly recommend Chad and Denver West Porsche as "The place to go" in Denver for a top-notch experience,

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